Community health workers (CHWs) play a vital role in bridging the gap between healthcare services and local communities. They provide essential support, health education, and advocacy to improve public health outcomes. The OSHAA 30-Hours Diploma in Essential Skills for Community Health Workers equips individuals with the knowledge and practical skills required to excel in this crucial profession.
Community health workers serve as a link between healthcare providers and the public, working to promote health awareness, improve access to services, and address social determinants of health. They assist diverse populations, including vulnerable groups, by offering guidance on disease prevention, maternal and child health, chronic illness management, and mental well-being.
This diploma provides comprehensive training in the core competencies required for community health work. It covers topics such as health promotion, patient communication, public health strategies, safeguarding, and crisis intervention. The course is designed for both aspiring and current community health workers, helping them develop the necessary expertise to support individuals and families effectively.
The OSHAA 30-Hours Diploma in Essential Skills for Community Health Workers is a valuable qualification for those dedicated to making a difference in public health. By developing essential skills and knowledge, this course enables professionals to support communities, promote well-being, and contribute to positive health outcomes.
OSHAA 30-Hours Diploma in Essential Skills for Community Health Workers
Study Units
Learning Outcomes
Introduction to Community Health Work (4 Hours)
- Understand the role and responsibilities of community health workers in various settings
- Recognise the importance of community-based healthcare in improving public health outcomes
- Identify key challenges and opportunities in community health work
- Learn about the collaboration between healthcare providers, social services, and community organisations
Public Health Issues and Prevention Strategies (4 Hours)
- Understand major public health concerns, including chronic diseases, infections, and mental health issues
- Learn how to implement effective prevention and intervention strategies
- Recognise the impact of lifestyle, environment, and social factors on public health
- Explore the role of community health workers in promoting disease prevention
Effective Communication and Interpersonal Skills (4 Hours)
- Develop strong communication techniques for engaging with diverse communities
- Learn active listening skills to understand patients’ needs and concerns
- Understand the importance of empathy, trust-building, and non-verbal communication
- Explore methods for handling sensitive conversations in a professional manner
Cultural Competence and Community Engagement (3 Hours)
- Recognise the importance of cultural sensitivity in delivering healthcare support
- Understand the impact of cultural beliefs, traditions, and values on health behaviour
- Learn how to engage effectively with different communities and promote inclusivity
- Develop strategies for overcoming language and cultural barriers in healthcare outreach
Safeguarding and Ethical Considerations in Community Health (4 Hours)
- Understand the principles of safeguarding vulnerable individuals in healthcare settings
- Learn about legal and ethical responsibilities, including confidentiality and patient rights
- Recognise signs of abuse, neglect, and exploitation and know how to respond appropriately
- Explore ethical decision-making in community health work
Health Education and Awareness Programmes (3 Hours)
- Learn how to design and implement effective health education programmes
- Understand strategies for raising awareness about key health issues in the community
- Explore different methods of delivering health education, including workshops and campaigns
- Recognise the importance of evaluating the impact of health promotion initiatives
Social Determinants of Health and Advocacy (4 Hours)
- Understand how social, economic, and environmental factors influence health outcomes
- Learn how to advocate for individuals and communities to improve access to healthcare services
- Recognise the role of community health workers in addressing health inequalities
- Develop strategies for supporting individuals facing barriers to healthcare
Navigating Healthcare Services and Resources (4 Hours)
- Learn how to assist individuals in accessing healthcare and social support services
- Understand the structure of healthcare systems and referral pathways
- Recognise the role of multi-agency collaboration in delivering community health services
- Develop problem-solving skills to help individuals overcome healthcare challenges
- Comprehensive Understanding of Community Health
Gain in-depth knowledge of public health challenges, prevention strategies, and healthcare systems. - Enhanced Communication and Engagement Skills
Develop effective communication techniques to build trust and engage with diverse communities. - Improved Cultural Competence
Learn how to provide inclusive and culturally sensitive healthcare support. - Strong Ethical and Safeguarding Knowledge
Understand safeguarding principles, patient confidentiality, and ethical considerations in community health work. - Practical Health Education and Awareness Training
Learn how to design and implement impactful health education programmes. - Ability to Navigate Healthcare Services and Resources
Gain expertise in guiding individuals to appropriate healthcare and support services. - Advocacy and Social Support Skills
Understand how to advocate for individuals facing health inequalities and social barriers. - Career Advancement in Community Health
Enhance job prospects in healthcare, social work, public health, and community outreach. - Preparation for Multi-Agency Collaboration
Learn how to work effectively with healthcare providers, social services, and non-profit organisations. - Contribution to Public Health Improvement
Make a positive impact by promoting health awareness and improving community well-being.
This diploma equips learners with essential skills to support individuals, improve healthcare access, and contribute to stronger, healthier communities.
This course is designed for individuals looking to build a career in community health or enhance their existing skills in healthcare outreach and public health. It is ideal for:
- Aspiring Community Health Workers – Individuals interested in starting a career in community-based healthcare support.
- Healthcare Assistants and Support Workers – Professionals working in hospitals, clinics, or home care settings who wish to expand their role in public health.
- Social Workers and Caregivers – Those involved in supporting vulnerable individuals, families, and communities.
- Public Health Educators – Individuals responsible for raising awareness and promoting healthy lifestyles.
- Volunteers and Charity Workers – Those working with non-profit organisations and community programmes to support public health initiatives.
- Advocacy and Outreach Workers – Professionals working in community engagement, health promotion, and social support services.
- Nursing and Healthcare Students – Those seeking additional training in public and community health to enhance their career prospects.
- Government and NGO Employees – Individuals working in public health, social services, or policy-making roles related to healthcare.
This diploma provides valuable knowledge and skills for anyone committed to improving public health, reducing health inequalities, and making a meaningful impact in their community.
