In the fast-paced world of healthcare, ambulance care assistants play a crucial role in supporting emergency medical services and ensuring patients receive safe and effective care during transportation. The OSHAA 30-Hours Professional Diploma in Ambulance Care Assistant is specifically designed for individuals seeking a solid foundation in patient transport and pre-hospital care, offering a practical and accessible pathway into this vital profession.
Ambulance care assistants, sometimes known as patient transport service (PTS) drivers or attendants, are responsible for transporting patients to and from hospitals, clinics, and other healthcare facilities. While they may not be involved in emergency response, their role is key in providing non-emergency support, ensuring patients are comfortable, safe, and well looked after during their journey.
The OSHAA 30-Hours Professional Diploma in Ambulance Care Assistant is a comprehensive training programme that equips learners with the knowledge and practical skills required for non-emergency patient transport. Delivered through a flexible format, the course is designed for both aspiring care assistants and professionals seeking to formalize their experience with recognized credentials.
The OSHAA 30-Hours Professional Diploma in Ambulance Care Assistant is more than just a qualification – it’s a stepping stone to a fulfilling career dedicated to helping others. In a field where compassion, reliability, and professionalism are key, this diploma ensures you are well-prepared to make a positive difference in patients’ lives every day. Whether you’re seeking a new direction or enhancing your current role, this course offers the training and recognition you need to succeed in the vital role of ambulance care assistance.
OSHAA 30-Hours Professional Diploma in Ambulance Care Assistant
Study Units
Learning Outcomes
Introduction to the Role of an Ambulance Care Assistant (2 hours)
- Understand the scope and responsibilities of the ambulance care assistant role
- Recognise the importance of professionalism, confidentiality, and patient dignity
- Identify the key skills and attributes required for effective patient transport
- Develop awareness of the healthcare system and patient transport services in the UK
Principles of Patient Transport and Non-Emergency Care (3 hours)
- Understand the procedures involved in non-emergency patient transport
- Identify different types of patient transport services and their purposes
- Recognise patient needs and how to provide person-centred care
- Apply best practices for ensuring patient comfort and safety during transit
Safe Moving and Handling Techniques (4 hours)
- Learn proper manual handling techniques to reduce risk of injury
- Understand legislation and guidelines related to moving patients safely
- Use equipment such as wheelchairs, stretchers, and slide sheets correctly
- Demonstrate safe practices when assisting patients with limited mobility
Infection Prevention and Control in Patient Transport (5 hours)
- Understand the principles of infection prevention in healthcare transport
- Identify common sources and transmission routes of infection
- Apply correct hand hygiene, personal protective equipment (PPE), and decontamination procedures
- Follow standard infection control precautions and local protocols
Basic Anatomy, Physiology, and Patient Monitoring (4 hours)
- Understand key body systems relevant to patient care
- Recognise normal and abnormal vital signs
- Learn how to monitor and record basic observations
- Identify when to escalate concerns based on patient presentation
First Aid and Emergency Response Procedures (4 hours)
- Gain knowledge of essential first aid procedures
- Learn how to respond to medical emergencies during transport
- Administer basic life support techniques, including CPR
- Understand the protocols for calling for emergency support
Communication Skills and Patient Interaction (3 hours)
- Develop effective verbal and non-verbal communication skills
- Build rapport with patients across a range of needs and conditions
- Handle challenging behaviours with empathy and professionalism
- Understand the importance of clear communication within the healthcare team
Safeguarding Vulnerable Individuals in Transit (5 hours)
- Understand the principles of safeguarding adults and children
- Recognise signs of abuse, neglect, or exploitation
- Know how to respond appropriately to safeguarding concerns
- Follow correct reporting procedures and legal obligations
- Gain a recognised qualification that enhances your career prospects in the ambulance and healthcare sectors
- Develop essential skills in patient transport, ensuring the safe and compassionate care of patients during transit
- Learn safe moving and handling techniques to protect both yourself and patients from injury
- Understand infection control practices and implement them in real-world patient transport situations
- Build a solid foundation in basic anatomy, physiology, and patient monitoring to improve patient care
- Receive practical training in first aid and emergency response, ensuring you’re prepared for critical situations
- Strengthen your communication skills for effectively interacting with patients and healthcare teams
- Learn safeguarding principles to protect vulnerable individuals in your care
- Gain the confidence to handle diverse patient needs, from mobility assistance to emotional support
- Improve your professional credibility with a nationally recognised diploma, adding value to your CV
- Access flexible learning that fits around your work schedule, allowing you to complete the course at your own pace
- Increase your chances of securing roles in NHS trusts, private healthcare services, and community transport organisations
This course ensures that you are equipped with the knowledge, skills, and confidence to succeed as an ambulance care assistant, making a meaningful contribution to patient care in the non-emergency transport sector.
The OSHAA 30-Hours Professional Diploma in Ambulance Care Assistant is designed for individuals who are keen to build a career in the non-emergency patient transport sector or enhance their existing skills in patient care. This course is suitable for those looking to work in healthcare settings where patient safety, comfort, and care during transport are paramount.
This course is ideal for:
- Aspiring ambulance care assistants and patient transport service (PTS) drivers
- Healthcare assistants and support workers wishing to specialise in patient transport
- Caregivers and care home staff looking to expand their expertise in mobility and transport assistance
- Individuals seeking a flexible entry into the healthcare or ambulance services sector
- Volunteers or community responders interested in gaining formal training
- Those currently working in the healthcare or social care sector looking to formalise their qualifications and expand their responsibilities
Whether you are starting your career in healthcare or seeking to formalize your experience in patient transport, this diploma provides the essential knowledge and practical skills needed for success in this rewarding role.
