In today’s dynamic work environments, organisations increasingly recognise the importance of supporting employee mental health and fostering a positive workplace culture. The OSHAA 30-Hours Professional Diploma in Employee Assistance Programmes (EAP) and Family Prevention Programmes (FPP) equips professionals with the essential skills and knowledge to implement effective support systems that promote wellbeing, resilience, and productivity.
Employee Assistance Programmes (EAP) are employer-sponsored initiatives that provide confidential counselling, advice, and resources to help employees manage personal and work-related challenges. Family Prevention Programmes (FPP) extend this support to employees’ families, addressing issues such as addiction prevention, mental health awareness, and family wellbeing.
The 30-hour course covers fundamental principles and practical applications, including the design, implementation, and evaluation of EAP and FPP services. Participants will explore topics such as mental health first aid, crisis intervention, confidentiality and ethics, workplace communication, and strategies for supporting diverse employee needs.
OSHAA’s 30-Hours Professional Diploma in EAP and FPP is delivered by experienced instructors with practical expertise. The flexible learning format allows busy professionals to study at their own pace, supported by comprehensive materials and resources. Upon successful completion, participants receive a recognised diploma that demonstrates their commitment to fostering healthier, more supportive workplaces.
OSHAA 30-Hours Professional Diploma in EAP and FPP
Study Units
Learning Outcomes
Introduction to Employee Assistance Programmes (EAP) and Family Prevention Programmes (FPP)
- Understand the core concepts and objectives of EAP and FPP
- Recognise the benefits of these programmes for employees, families, and organisations
- Identify key components and structures of effective assistance programmes
Mental Health Awareness and Early Intervention in the Workplace
- Develop awareness of common mental health issues affecting employees
- Recognise early signs and symptoms of mental health concerns
- Learn strategies to support early intervention and reduce workplace stigma
Designing and Implementing Effective EAP Services
- Gain skills to plan and establish EAP services tailored to organisational needs
- Understand resource allocation, staffing, and service delivery models
- Learn how to promote and maintain employee engagement with EAP
Confidentiality, Ethics, and Legal Considerations in EAP and FPP
- Understand the importance of confidentiality and ethical practice in support programmes
- Familiarise with relevant legal frameworks and compliance requirements
- Learn to manage sensitive information while maintaining trust
Crisis Management and Psychological First Aid
- Acquire techniques for managing workplace crises and providing immediate psychological support
- Develop skills to assist employees and families during emergencies
- Learn how to refer individuals to appropriate professional services
Communication Skills for Supporting Employees and Families
- Enhance active listening and empathetic communication techniques
- Learn to effectively address sensitive issues with employees and their families
- Build skills for conflict resolution and supportive dialogue
Addiction Prevention and Support Strategies in Family Programmes
- Understand the impact of addiction on employees and their families
- Learn prevention strategies and early identification of addiction behaviours
- Develop approaches to support recovery and family involvement
Promoting Work-Life Balance and Resilience
- Recognise the importance of work-life balance for employee wellbeing
- Learn strategies to foster resilience and stress management in the workplace
- Develop programmes that support sustainable work practices and employee satisfaction
Here are the course benefits for the OSHAA 30-Hours Professional Diploma in EAP and FPP:
- Gain comprehensive knowledge of Employee Assistance Programmes and Family Prevention Programmes to support workplace wellbeing
- Develop practical skills to identify and address mental health issues early in the workplace
- Learn to design and implement effective support services tailored to organisational needs
- Understand critical ethical, legal, and confidentiality considerations in employee and family support
- Acquire crisis management and psychological first aid techniques for emergency situations
- Enhance communication skills to effectively engage and support employees and their families
- Gain insights into addiction prevention and recovery strategies within family-focused programmes
- Learn to promote work-life balance and build resilience to improve employee satisfaction and productivity
- Increase your professional value as a mental health and wellbeing advocate in various workplace settings
- Prepare to create healthier, more supportive, and inclusive work environments through evidence-based practices
This course is designed for:
- Human resource professionals seeking to enhance workplace wellbeing initiatives
- Managers and team leaders aiming to support employee mental health and family welfare
- Occupational health practitioners and workplace counsellors
- Social workers and mental health support workers involved in employee assistance
- Health and safety officers responsible for creating supportive work environments
- Employee assistance programme coordinators and family prevention specialists
- Organisations aiming to implement or improve EAP and FPP services
- Anyone interested in developing skills to promote mental health, resilience, and addiction prevention in the workplace
