In today’s rapidly evolving healthcare landscape, nursing professionals are increasingly required to adopt comprehensive approaches to care that priorities the individual needs, preferences, and values of patients. The OSHAA 30-Hours Professional Diploma in Person-Centred Care (PCC) in Nursing is designed to equip healthcare professionals with the necessary knowledge and skills to implement person-centred care practices, ultimately improving patient outcomes and enhancing the quality of care delivered.
Person-centred care (PCC) refers to an approach in healthcare that respects and responds to the unique preferences, needs, and values of individuals. It involves placing the patient at the heart of care decisions, ensuring that they are active participants in their own healthcare journey. This approach fosters a partnership between healthcare providers and patients, where care is tailored to meet the patient’s personal and emotional needs.
The OSHAA 30-Hours Professional Diploma in Person-Centred Care (PCC) in Nursing offers a comprehensive, flexible, and practical learning experience for healthcare professionals. This specialized diploma is ideal for nurses who wish to deepen their understanding of person-centred care, improve their practice, and meet the ever-growing demand for patient-focused services.
The OSHAA 30-Hours Professional Diploma in Person-Centred Care (PCC) in Nursing is an invaluable qualification for any nursing professional looking to enhance their ability to provide patient-centred care. By embracing the principles of PCC, nurses can improve the quality of care, boost patient satisfaction, and contribute to a more compassionate, effective healthcare system. This diploma offers nurses the opportunity to develop new skills, stay current in their practice, and advance their careers within the healthcare sector.
OSHAA 30-Hours Professional Diploma in Person-Centred Care (PCC) in Nursing
Study Units
Learning Outcomes
Introduction to Person-Centred Care (3 hours)
- Understand the core concepts and importance of person-centred care in nursing.
- Identify the key components that define person-centred approaches to healthcare.
- Recognise the benefits of PCC for patients, families, and healthcare providers.
Principles and Frameworks of Person-Centred Care (3 hours)
- Examine the key principles that guide person-centred care practices.
- Understand various frameworks and models of PCC used in healthcare settings.
- Identify how these frameworks can be applied in nursing practice.
Effective Communication in Person-Centred Care (4 hours)
- Develop skills for effective communication with patients in a person-centred way.
- Learn how to listen actively and respond empathetically to patients’ needs.
- Understand the importance of clear, compassionate communication in building trust.
Cultural Competency and Sensitivity in Nursing (5 hours)
- Recognise the impact of cultural differences on healthcare delivery.
- Gain insights into cultural competence and its relevance in nursing practice.
- Develop strategies for providing culturally sensitive care that respects patient diversity.
Building Trust and Rapport with Patients (5 hours)
- Learn how to build and maintain trust with patients through effective communication and actions.
- Identify the role of empathy, respect, and understanding in rapport building.
- Understand the importance of confidentiality and professional boundaries in fostering trust.
Ethical Considerations in Person-Centred Care (5 hours)
- Explore the ethical principles underpinning person-centred care, such as autonomy and beneficence.
- Discuss ethical dilemmas commonly encountered in nursing practice and PCC.
- Apply ethical decision-making frameworks to real-life scenarios in person-centred care.
Patient Empowerment and Shared Decision-Making (2 hours)
- Understand the concept of patient empowerment and its role in PCC.
- Learn how to facilitate shared decision-making between healthcare providers and patients.
- Develop skills to support patients in making informed choices about their care.
Assessing and Evaluating Patient Satisfaction and Outcomes (3 hours)
- Learn how to assess and measure patient satisfaction with care.
- Understand how to evaluate the effectiveness of person-centred approaches in nursing practice.
- Develop skills in using patient feedback to improve care delivery and outcomes.
- Enhanced Patient Care: Develop the skills to deliver personalised, compassionate care that aligns with individual patient needs, improving the overall patient experience and satisfaction.
- Improved Communication Skills: Learn advanced communication techniques that foster trust and rapport, enabling nurses to engage effectively with patients, families, and healthcare teams.
- Cultural Competency: Gain a deeper understanding of cultural sensitivity and the ability to provide care that respects diverse backgrounds and values, enhancing your ability to work in multicultural environments.
- Ethical and Professional Growth: Equip yourself with a solid understanding of the ethical considerations in healthcare, enabling you to navigate complex situations with confidence and integrity.
- Leadership and Advocacy Skills: Become a leader in promoting person-centred care practices within your healthcare setting, empowering you to advocate for patient rights and influence positive change.
- Career Advancement: Gain a recognised and accredited qualification that enhances your professional credibility, making you a more competitive candidate for advanced nursing roles and leadership positions.
- Evidence-Based Practice: Learn to implement evidence-based practices that improve patient outcomes, ensuring your care approaches are scientifically supported and aligned with best practices.
- Empowered Decision-Making: Master the art of shared decision-making, empowering patients to take an active role in their care, resulting in improved health outcomes and greater patient autonomy.
- Practical Application: Through real-world case studies and practical examples, you will acquire the hands-on skills needed to implement person-centred care effectively in your daily nursing practice.
- Flexibility and Convenience: With a flexible study schedule, this course allows busy nursing professionals to enhance their skills without interrupting their work commitments.
The OSHAA 30-Hours Professional Diploma in Person-Centred Care (PCC) in Nursing is ideal for:
- Registered Nurses: Nurses looking to enhance their practice by integrating person-centred care principles into their daily interactions with patients and healthcare teams.
- Nursing Managers and Team Leaders: Professionals seeking to improve their leadership skills by advocating for and implementing person-centred care strategies within their teams or healthcare settings.
- Healthcare Professionals in Patient-Facing Roles: Nurses, healthcare assistants, and other allied health professionals who wish to deepen their understanding of patient-centred approaches to care.
- Nursing Students and Graduates: Individuals in the early stages of their nursing careers who wish to gain a foundational understanding of person-centred care practices to prepare for real-world healthcare environments.
- Clinical Educators and Mentors: Those responsible for training and mentoring nursing staff or students, aiming to integrate person-centred care concepts into educational programs and practice.
- Healthcare Organisations: Institutions looking to upskill their nursing teams and promote a culture of care that focuses on patient individuality, dignity, and shared decision-making.
- Healthcare Policy Makers: Professionals involved in developing policies and guidelines for patient care who need a comprehensive understanding of person-centred care to shape patient care strategies.
This course is designed for anyone looking to enhance their knowledge and practice in delivering high-quality, compassionate, and personalized care within the healthcare sector.
