OSHAA 30-Hours Professional Diploma in National Pool Supervisor Qualification (NPSQ) – Lead, Protect, and Excel in Aquatic Safety
The OSHAA 30-Hours Professional Diploma in National Pool Supervisor Qualification (NPSQ) is a comprehensive programme designed to equip participants with the knowledge, skills, and confidence to take on the critical role of supervising pool operations. As the awarding body, OSHAA has developed this qualification in alignment with professional safety and operational standards, ensuring participants are fully prepared to maintain safe, efficient, and well-managed aquatic environments.
This diploma provides participants with an in-depth understanding of pool safety legislation, risk management procedures, operational planning, and emergency response protocols. It covers both the theoretical and practical aspects of pool supervision, enabling participants to oversee daily operations while ensuring the safety and well-being of all facility users.
The programme emphasises practical application, giving participants the opportunity to engage with real-world scenarios, develop problem-solving skills, and apply effective decision-making strategies in supervisory contexts. From understanding water quality management to implementing staff training and emergency action plans, participants will gain the expertise required to operate within the highest standards of safety and compliance.
Over the 30-hour course, participants will explore essential topics such as health and safety regulations, supervision techniques, incident management, communication skills, and leadership in aquatic facilities. The curriculum is structured to not only provide technical knowledge but also enhance professional confidence and leadership capabilities.
Completing the OSHAA 30-Hours Professional Diploma in National Pool Supervisor Qualification equips participants with the skills and confidence to lead aquatic facilities safely and effectively. This qualification supports career progression in leisure centres, sports complexes, hotels, and other aquatic venues.
Through OSHAA’s commitment to professional excellence, participants gain the knowledge required to maintain compliance, deliver high service standards, and ensure a safe environment for all pool users. This course is ideal for individuals committed to excellence in pool supervision and operational management.
OSHAA 30-Hours Professional Diploma in National Pool Supervisor Qualification (NPSQ)
Study Units
Learning Outcomes
Introduction to the Role and Responsibilities of a Pool Supervisor (3 Hours)
Understand the core duties and expectations of a pool supervisor
Recognise the importance of compliance with safety and operational procedures
Identify the essential skills required for effective pool facility oversight
Understanding Pool Safety Standards and Legal Requirements (3 Hours)
Interpret pool safety legislation and recognised industry standards
Apply legal and regulatory requirements to daily pool operations
Ensure ongoing compliance with national and local safety guidelines
Water Quality Management and Monitoring Procedures (3 Hours)
Understand key principles of water chemistry and treatment processes
Carry out routine water quality testing and interpret results accurately
Apply corrective measures to maintain safe and hygienic water conditions
Risk Assessment and Hazard Control in Aquatic Facilities (3 Hours)
Conduct structured risk assessments in pool environments
Identify potential hazards and assess associated risks
Implement control measures to maintain safe operational conditions
Emergency Action Planning and Incident Management (4 Hours)
Develop and implement effective emergency action plans
Respond confidently to a range of aquatic emergency situations
Coordinate staff actions during incident response and recovery
Supervision Techniques and Observation Skills (3 Hours)
Apply effective supervision methods to ensure user safety
Enhance observation skills to detect hazards and signs of distress
Maintain continuous vigilance in high-risk and busy pool areas
Communication and Leadership in Pool Operations (3 Hours)
Develop clear and effective communication with staff and pool users
Apply leadership skills to manage teams efficiently
Promote a positive, professional, and safety-focused working environment
Staff Training, Motivation, and Performance Monitoring (3 Hours)
Plan and deliver structured staff training programmes
Motivate teams to maintain high safety and service standards
Monitor and review staff performance for ongoing improvement
Managing Operational Challenges and Problem-Solving (2 Hours)
Identify common operational challenges in aquatic facilities
Apply practical problem-solving techniques to resolve issues
Adapt management strategies to handle unexpected situations
Quality Assurance and Continuous Improvement in Pool Supervision (3 Hours)
Apply quality assurance principles to pool supervision practices
Review operational performance to identify improvement opportunities
Implement continuous improvement strategies to enhance safety and service quality
Course Benefits – OSHAA 30-Hours Professional Diploma in National Pool Supervisor Qualification (NPSQ)
• Gain an in-depth understanding of pool supervision responsibilities and operational requirements.
• Develop advanced knowledge of pool safety regulations, legal compliance, and industry standards.
• Enhance practical skills in water quality management, risk assessment, and hazard control.
• Learn to create and implement effective emergency action plans and incident management strategies.
• Strengthen leadership, communication, and team coordination abilities for efficient pool operations.
• Acquire techniques for training, motivating, and monitoring pool staff performance.
• Build competence in handling operational challenges and making informed decisions under pressure.
• Apply quality assurance and continuous improvement practices to maintain high safety and service levels.
• Increase career prospects in aquatic facility management and supervisory roles.
• Achieve an internationally recognised OSHAA certification, enhancing professional credibility.
This course is designed for participants who are responsible for or aspiring to take on supervisory roles within aquatic facilities. It is ideal for those seeking to strengthen their knowledge and skills in pool safety, operational management, and staff leadership. The programme is particularly suited to:
• Participants aiming to become qualified pool supervisors in public or private facilities.
• Current lifeguards or aquatic professionals progressing into supervisory positions.
• Leisure centre and sports complex staff involved in pool operations.
• Facility managers seeking to enhance safety, compliance, and team performance.
• Individuals pursuing professional development in aquatic safety and management.
